100% Satisfaction Guarantee

We want you to be fully satisfied with every purchase you make from QiVantage. If you are not satisfied with an item that you have purchased, you may return it or exchange it within 30 days of delivery. 

Refund and Return Policy
If you are not satisfied with our product, you will be refunded the purchase price less shipping and handling. The item must be returned in good condition in its original packaging.

To ensure that your refund is processed as quickly as possible, please do the following when packing and sending your product:

• Pack the product so that it will not be damaged during the shipping process.
• Include a copy of the packing slip. If for some reason you do not have this, please include your name, address, phone number, and order number along with the product.
• Send the product via a method that can be tracked. For example, if you are sending it through the U.S. Postal Service, please send it as certified mail. We cannot process your order until your product has been received. Send your return to the following address:
  
  QiVantage
  Returns Department
  365 Boston Post Road #205
  Sudbury, MA 01776

Pulled-Muscle.com is part of the QiVantage family of web sites.